Use a tool, question its assumptions and help make it better. These practical examples are a starting point for shared work with providers, frontline staff, managers and executives. Original templates are free to adapt with attribution.
See what a service costs, what capacity a change releases and whether the numbers work.
A service viability worksheet →Free · Worked example · Editable download02 / OperationsCompare aggregate coverage, paid hours and costs before changing a roster.
A workforce comparison worksheet →Free · Worked example · Editable download03 / OperationsFind repeated capture, quantify effort and choose one reporting change to test.
A workflow map and experiment brief →Free · Worked example · Editable download04 / GovernanceCompare a procedure with an explicit requirement and identify evidence to collect.
A policy gap and evidence register →Free · Worked example · Editable download05 / GovernanceTurn a practical question into a decision paper with options, costs and accountability.
An editable board decision paper →Free · Worked example · Editable download06 / OperationsSet a baseline, test one change and decide whether to adapt, stop or expand.
A 90-day charter and measurement plan →Free · Worked example · Editable download07 / FinanceCount full costs, challenge benefit assumptions and compare a bounded pilot.
A three-year business case →Free · Worked example · Editable download08 / GovernanceMake a risk concrete and assign controls, ownership and evidence for closure.
An operational risk and action register →Free · Worked example · Editable downloadApproved pilot members can develop a task with AI and analyse non-identifying operational documents. Read the evidence briefs and worked questions →
10 resources
Translate the public Stanford management evidence into a testable daily routine. This is the Collective’s interpretation, not Stanford training or endorsement. The licensed OB90 case has not been acquired.
Reviewed 2026-10-26Open resource →Choose one non-urgent operational reporting workflow and follow it from first observation to decision. Do not start with a proposed software solution.
Reviewed 2026-10-26Open resource →Map the steps, handoffs, decision rights and fallback for one reporting workflow.
Reviewed 2026-10-26Open resource →Agree the workflow, observation window, sampling approach and definitions before collecting data. Start with a representative two-week window where feasible. Record workload and staffing context; avoid selecting only easy cases.
Reviewed 2026-10-26Open resource →Record baseline cost, verified cash savings, extra care investment, recurring technology/operations cost and one-off transition cost. Keep restricted funding streams separate.
Reviewed 2026-10-26Open resource →Register a small test, its measures, stop criteria and publication requirements.
Reviewed 2026-10-26Open resource →These invented operational scenarios contain no resident records and are not evidence of effectiveness. The public demo is a browser simulation, not an integration with KnowingMe or a live provider system.
Reviewed 2026-10-26Open resource →One residential aged-care team examines one non-urgent reporting workflow. Start with a scope conversation, baseline and synthetic demonstration. Participation does not imply endorsement, procurement or a national pilot.
Reviewed 2026-10-26Open resource →Adapt methods from manufacturing, software reliability and collaborative delivery; test their fit in Australian care.
Reviewed 2026-10-26Open resource →No provider field results are available yet. This is the structure for a future replication pack, not instructions for a validated intervention.
Reviewed 2026-10-26Open resource →