One-to-one conversation
A focused conversation with one relevant adviser. Clarify a decision, explore options and agree what to examine next.
A useful conversation.
A practical next step.
Bring a specific care-sector question. We are building a way to connect you with relevant experience, with an organiser checking the fit and arranging an introduction. After the introduction, you and the adviser arrange any work directly offsite.
An optional paid service alongside the free community. Expressions of interest are open. Adviser availability and matches are not yet guaranteed.
OPEN TO THE COLLECTIVE
Keep learning together.
Membership, working-circle discussions and public tools remain free. You do not need to buy advice to belong, contribute or share an idea.
Explore the free community →OPTIONAL PAID SUPPORT
Focus on your question.
When a question needs dedicated time, request a relevant introduction. The Collective connects people; it does not deliver or manage the resulting advisory work.
How connections work ↓Choose the help you need.
Problem-solving session
Find relevant experience for one operational challenge. Agree any session, facilitation and outputs directly with the adviser offsite.
Small advisory circle
Seek different perspectives on a defined question. Agree participants, preparation and follow-up directly offsite; the Collective does not run the circle.
These are examples of work you might arrange independently after an introduction, not services delivered by the Collective. Each engagement depends on a suitable adviser accepting the scope. An advisory circle does not appoint a legal board or replace provider governance.
A clear brief.
Agreement at every step.
Describe the question
Send a short, de-identified brief to the organiser. Include the outcome you need, timing and, if useful, an indicative budget.
Review the fit
The organiser reviews scope, relevant experience and conflicts of interest. Both sides decide whether to proceed. We ask before sharing your identity, contact details or brief with a proposed adviser.
Approve the introduction and connection fee
The intended paid pathway is one disclosed, one-off Collective connection fee for an agreed introduction. Before payment, the requester must approve the proposed match, what information may be shared, the fee including applicable GST, and payment and cancellation/refund terms. Pricing and collection are not yet active.
Confirm payment, then introduce
Once a payment process is approved and active, the organiser will confirm the agreed fee has been paid before releasing the agreed introduction. An approved pro bono connection would have no connection fee. There is no checkout or automatic introduction on this website today.
Arrange the work directly offsite
After the introduction, you and the adviser agree scope, rates, contracts, confidentiality, scheduling, delivery and any refunds directly. Pay adviser fees directly to the adviser. The Collective does not collect adviser fees, take a percentage of later work, or manage the engagement. Optional feedback is welcome; nothing is published without permission.
WHAT YOU PAY FOROne introduction.
One introduction.
One connection fee.
No charge to express interest. No payment is collected on this website.
The proposed Collective charge is a one-off introduction fee, separate from any adviser fees you agree and pay directly offsite. No fee amount or payment method has been activated. A written quote and cancellation/refund terms must be agreed before any collection begins.
Connection-fee income will support free conversations, site improvements, practical tools and other shared value for the community. This is the intended use of fees, not a claim of income already received.
Payment, invoice and privacy information →
No subscription, ongoing commission or required software purchase. Payment does not buy a recommendation, procurement access or a place in the member directory.
Different skills. One useful question.
- Care & lived experience
- Workforce & daily practice
- Data, technology & AI
- Funding & public value
- Governance & advocacy
- Working models
Experienced members and other suitable contributors can register interest as advisers. Relevant experience, availability, commercial interests and any required credentials need review before an engagement. Joining the pilot does not guarantee paid work or a public profile.
Useful expertise.
Within reach.
We are developing a pro bono pathway for small providers and providers serving regional, rural and remote (RRR) communities. Members can volunteer a bounded amount of time. An approved pro bono introduction would waive the Collective connection fee, with the agreed volunteer time provided without charge.
Preliminary review criteria
Applications are reviewed individually. All of the following need to be established before approval; applying does not guarantee eligibility, a volunteer or support.
- The applicant is a care provider and can substantiate either small-provider status or service to a regional, rural or remote community. Provide organisation, service locations and a brief description of scale.
- There is a genuine access or affordability barrier to paid advice, explained without sharing bank details or confidential financial records.
- The request addresses a specific operational problem with a clear benefit for care or service viability, a bounded question, an accountable contact and time to participate.
- The request is suitable for volunteer support, with manageable scope and no urgent care, individual clinical, legal or financial-product advice, regulatory determination, litigation or individual HR case.
- Relevant conflicts are disclosed and a suitably experienced volunteer freely agrees the task, time limit and boundaries. There is no product purchase, testimonial or public case-study requirement.
Final size thresholds, geographic evidence requirements, prioritisation and capacity limits are still to be confirmed before approvals begin. The organiser will explain any evidence needed through an appropriate private process. No automatic eligibility decisions are made.
For providers
Describe your organisation, service locations, scale, access barrier, question and practical outcome. Do not upload care records or sensitive documents.
Request pro bono consideration →For members volunteering
Share your experience, availability, maximum time commitment and conflicts. Participation is opt-in for each match. Volunteering does not create an obligation to provide continuing free work.
Volunteer your expertise →After a match
Both parties agree the free scope and limits directly offsite. Additional work is never assumed to be free or paid; it needs a separate agreement. The Collective does not supervise delivery.
“Why are we entering this twice?”
The question
A provider wants to reduce duplicate reporting. They describe the workflow without naming residents, staff or sharing care records.
The connection
An organiser proposes a relevant operations adviser. Both sides consent to an introduction. The requester agrees any Collective connection fee separately from adviser work.
The next step
The provider and adviser may then agree a small test plan directly offsite: an owner, a baseline and a measure. Time returned to staff is recorded separately from cash savings.
LET’S FIND THE RIGHT START
What would help you move forward?
The organiser will review your enquiry. There is no automatic matching, booking, payment or disclosure to advisers.
Keep sensitive and confidential information out of this form. Any later confidentiality arrangements and permissions must be agreed before restricted material is shared.
Boundaries and responsibilities
This pilot supports operational learning and decision-making. It does not provide emergency support, individual clinical advice, legal advice, financial-product advice or a regulatory determination. Providers keep responsibility for their decisions and should use appropriately qualified professionals where needed. No savings, compliance result or care outcome is guaranteed.
Advisers must disclose relevant commercial interests. Participation does not imply endorsement of an adviser, product or organisation.