Apps, Office & provider portal
KnowingMe
Connect people, families, frontline teams and provider operations.
Your experience.
Tomorrow’s tools.
The people doing the work should help design the tools. Explore what is possible, challenge the examples and bring the tool you wish your team had.
SMPLS LABS and KnowingMe are examples of systems co-designed with providers and the people who use them. Dmitry Shibanov is involved in developing them. We bring them to the Collective for shared learning as we work together on a better care economy system for Australia. Everyone is invited to bring their own products, practical experience and ideas for us to explore together.
Care Economy Collective brings people together to improve the care industry through shared ideas, practical tools and honest testing. Membership is free, and taking part does not require buying any product or service.
Assessment & evidence
Assessor
Structure assessments, identify evidence gaps and draft support plans for review.
Care-service operations
Health OS
Explore care planning, workforce, finance and monitoring across settings.
Services, fees & billing
HELFtrack
Trace agreed services, reviews and everyday-living fee administration.
Organisational decisions
OrgTwinIQ
Challenge scenarios, record decisions and review risk and value.
The director journey
BoardMaster Pro
Support recruitment, onboarding, education, decisions and board assurance.
From a staff idea
to a working example.
Providers give their teams time and backing to suggest improvements. Frontline staff, managers and executives help define the problem and shape the design. Older people, families, researchers and builders contribute their perspectives. Members develop prototypes, test them with the people who will use them and share what they learn.
Our aim is full collaboration: define the problem together, shape the prototype, try it in daily work when authorised, and let the people using it help judge the result. A useful idea can come from any role.
These examples are offered for shared learning. Members can contribute another tool, improve a design or propose something entirely different. Agree permissions, licensing and recognition before sharing or reusing anyone’s work.
Universal tools.
Sector-specific rules.
The strongest existing code relationships are within KnowingMe’s apps, Office, backend and provider portal. Its sector configurations span residential aged care, NDIS, Support at Home/CHSP, retirement living, GP, specialist and allied health.
The wider portfolio is an ecosystem in development. Some connections exist; others need integration, controlled exports or a different approach. Product readiness varies.
Our task is to demonstrate a person’s journey, an operational issue becoming an accountable decision, and costs reconciled before a policy simulation. A screen or a prediction score does not by itself establish a care benefit or ROI.
Explore the synthetic workflow ↗